Shipping policy

Shipping Policy

Effective Date: January 25, 2025

At JunkiesByJiggy.com, we aim to deliver your orders quickly and efficiently. Please read our Shipping Policy to understand how we handle shipping, delivery times, costs, and other related matters.

1. Processing Time

  1. Orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after payment is confirmed.

  2. Custom or personalized orders may require additional processing time. Estimated processing times for these items will be communicated during the order process.

2. Shipping Options and Delivery Times

We offer the following shipping options via USPS only. The options are shown at checkout when purchasing on our site with a $1 handling and packaging fee.

  1. Ground Advantage: 2-5 business days - An economical and reliable way to ship packages within the United States.
  2. Priority Mail: 1-3 business days - Ship orders within the United States.
  3. Priority Mail Express: 1-2 business days - The fastest way to ship orders within the United States and a money-back guarantee.

Delivery times are estimates and do not include processing time. Please note that delays may occur due to factors outside our control, such as carrier delays or inclement weather.

3. Shipping Costs

  1. Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.

  2. Free shipping may be available for orders over a certain amount. Details on free shipping promotions will be displayed on our website when applicable.

4. International Shipping

We currently ship to select international locations. Please note:

  1. Delivery times for international orders may vary based on the destination country.
  2. Customers are responsible for any customs duties, taxes, or fees associated with international shipments.
  3. JunkiesByJiggy.com is not responsible for delays caused by customs clearance.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment’s progress.

6. Lost, Damaged, or Delayed Shipments

  1. If your order is lost, damaged, or significantly delayed, please contact us at aleishathomas123456789@gmail.com. We will work with the carrier to resolve the issue promptly.

  2. Please report lost or damaged shipments within 7 days of the delivery date.

7. Incorrect or Undeliverable Addresses

  1. Ensure that your shipping address is accurate at the time of checkout. JunkiesByJiggy.com is not responsible for orders shipped to incorrect or undeliverable addresses.

  2. If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees to resend the package.

8. Contact Information

If you have questions or concerns about our Shipping Policy, please contact us:

  1. Email: Aleishathomas123456789@gmail.com
  2. Address: JunkiesByJiggy.com, Tampa, FL

Thank you for shopping with JunkiesByJiggy.com! We appreciate your business and look forward to serving you.